Resources

Blackbaud TeamRaiser® participants are the heart of your event—and sometimes they need a little help getting (or staying) on track. Whether they’ve forgotten a password, can’t remember their username, or accidentally signed up the wrong way, these common questions come up all the time. Luckily, they’re easy to solve. In this guide, you’ll find quick steps for both participants and admins to handle account access issues, registration mix-ups, and more—so everyone can focus on fundraising, not troubleshooting.

Blackbaud TeamRaiser® participants are the heart of your event—and sometimes they need a little help getting (or staying) on track. Whether they’ve forgotten a password, can’t remember their username, or accidentally signed up the wrong way, these common questions come up all the time. Luckily, they’re easy to solve. In this guide, you’ll find quick steps for both participants and admins to handle account access issues, registration mix-ups, and more—so everyone can focus on fundraising, not troubleshooting.

Keeping fundraising totals accurate is essential—for both participants and the event as a whole. Whether a donor gives offline, selects the wrong participant, or requests a refund, Blackbaud TeamRaiser® gives admins the tools to manage it all behind the scenes.