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- Intermountain Health wanted an acquisition effort aimed to warm up discharged patients, build a relationship with them, and eventually convert them into a warm lead. Together we established a baseline grateful patient journey, created emails that would test content, and automated the experience to screen thousands of people each month.
- Doing Good Digital worked with Joslin Diabetes on a Doctors’ Day campaign as part of their overarching donor and patient journey project by adding a note of gratitude element to the campaign.