Digital Strategist

(Remote - USA)

Job Summary:

We are looking for a digital fundraising expert with strong project management and technical skills, to help guide and advise your own portfolio of nonprofit clients on their digital fundraising strategy.

This is a client-facing role. Strong communication skills and the ability to lead a room as a confident project manager on day one is a must.

As a Digital Strategist, you will serve as a detail-oriented project manager and hands-on consultant. This includes immediately leading client meetings and working directly on project work to deliver industry-leading digital fundraising, acquisition, stewardship, retention and engagement activations, and projects while managing timeline and scope.

Strong project management skills are a must. You will be responsible for managing multiple clients simultaneously with multiple projects for each client. You will be working independently for smaller and medium sized retainers and projects, while working alongside other senior staff members to support larger and more complex retainers and accounts.

Please include samples of multiple email campaigns, websites, donation forms, or other original content you’ve worked on personally with your resume to: Lisa@DoingGoodAgency.com

Project Management + Execution (80%)

• Serve as the primary point of contact for assigned clients, leading project management efforts by coordinating meetings, managing timelines, and driving projects forward to successful completion.
• Lead or support ongoing calls with clients and translate deliverables to actionable tasks for yourself, clients, and team members supporting the accounts.
• Develop, collaborate and execute results-focused digital strategies for clients while innovating and suggesting new ideas.
• Execute on production and implementation of technology recommendations, projects and plans with support from designers and development team.
• This position is expected to write email/social copy, edit copy, and provide creative direction to our design staff for the creation of campaign imagery and design with oversight from your manager and senior team members on accounts. Communicate and assign tasks to writers, designers, and other team members as needed.
• Proactively recognize and assess client and team needs and prepare potential solutions to meet those needs.
• Perform other duties as assigned or otherwise identified.
  
  

Digital Strategy (20%)

• Participate in and/or facilitate discovery sessions with clients to identify their digital needs, goals, opportunities, and challenges.
• Develop customized campaign and creative briefs to present to clients that address the strategic direction of the project and outline specific deliverables, key messages and goals with collaborative support from affiliated team members.
• Work closely with your manager and strategy team members to identify other areas of growth for campaigns.
• Utilize existing processes to measure and evaluate success of campaigns and follow processes to build strategic plans.
• Evaluate the results of campaigns and appropriately contribute to presenting results and recommendations to clients that are centered upon growth, innovation, and proven success.
  
  

Knowledge, Skills, and Qualifications:

• 2+ years of full-time experience working at a nonprofit or digital agency with 1+ years being a power user of Luminate Online or equivalent online fundraising/email platform(s).
• 1+ years of digital fundraising experience - specifically digital strategy and campaign experience. Healthcare, hospital foundation, or Cause and Cure experience is a plus. Asana experience is a plus.
• Experience working on multiple email marketing campaigns, audience segmentation, digital campaign automation, donor acquisition campaigns, running paid social ads, and cohesive digital fundraising strategy program implementations.
• You are comfortable completing email HTML implementation, quality assurance, and post-campaign reporting.
• Ability to build and maintain strong relationships with clients. Excellent rapport-building and communication skills with the ability to grow and cultivate relationships with clients and internal team members in a virtual environment.
• Create creative briefs and first drafts of campaign creative from day one, including facilitating client brainstorming sessions, developing key messages, and recommending email schedules and tactics (e.g., countdown clocks and forward-style emails).
• Strong copywriting and editing skills are a must. You are able to manage creative editing rounds with clients. This includes the ability to seek and facilitate feedback from clients and implement changes in creative.
• Project manage the development and implementation of strategic campaigns and technical projects, including websites, microsites, donation forms, and TeamRaisers.
• Lead projects through every phase, including discovery, briefs, design, development, quality assurance, launch, and post launch support, in collaboration with cross functional teams while consistently exceeding client expectations.
• You are comfortable with AI products like Claude and know how and when to effectively use AI, have the expertise to protect against 'workslop', and can provide innovative ways to incorporate AI into your work
• Must be able to work in a collaborative workplace. Specifically collaborating with team members on each task before delivering work to clients is a critical part of ensuring we deliver thoughtful and consistent outcomes.
• Success in our fully virtual workplace requires responsiveness, an open and growth mindset, a solution-oriented approach, and a passion for problem solving.
• You must have valid work authorization already in place for the USA and be physically located in the USA for this role.
  
  

Benefits

This role is a fully remote, work-from-home position, located in the USA. Our team members enjoy 4 weeks of paid vacation, paid sick days, health benefits, 401K matching, and Summer Fridays.

Salary Range

Compensation will be based on experience and location. The salary range for this position is $70,000 - $80,000 USD.

About Doing Good Digital

Doing Good Digital is a boutique agency of expert online fundraisers and digital consultants.

We help nonprofits grow their digital fundraising program by providing strategy, design and development for your online assets. Our expertise includes online fundraising, website builds, peer-to-peer fundraising, social media strategy, email marketing, Luminate Online, TeamRaiser, and many other fundraising platforms.

Please no phone calls. Due to the volume of applications we are unable to reply to every candidate that applies. We will be in touch with those we move forward with for an initial 15-minute phone screening interview.